How to Track Your Order
We keep you informed every step of the way to ensure a smooth delivery experience.
Order Confirmation
Once your payment is received and your order is processed, you will receive an order confirmation message via phone, SMS, WhatsApp, or email.
This confirms:
- Your order details
- Delivery address
- Estimated delivery timeframe
Delivery Updates
Before delivery, our team will contact you to confirm:
- Scheduled delivery date
- Estimated arrival time
- Delivery arrangements
You will receive updates if there are any changes to the schedule.
Tracking Your Order Status
To check the progress of your order at any time, simply contact us with your order number. You can reach us via:
- Phone / WhatsApp: 0724 642 642
- Email: info@rielafurniture.com
Our team will provide the latest delivery status and expected arrival time.
On the Day of Delivery
You may receive a call or message from our delivery team when your order is on the way. Please ensure someone is available to receive and inspect the order.
If You Experience Delays
If your order has not arrived within the estimated delivery timeframe, please contact us and we will assist you immediately.
Need to Track Your Order?
Contact us with your order number and we'll give you an instant update.